Return Policy

Return policy:

There is a 7-day return period after receipt of the goods.

Only strands in their original condition (delivery condition) will be taken back. The sender bears the postage and transport risk. Here we recommend insured shipping to our address:

Alexandra Burger
Alfons-Feifel-Str. 59
73037 Goeppingen

We can only credit the amount of money if the goods arrive in the condition described.

Buyer pays for shipping.
Please indicate the desired type of repayment. Return postage will not be refunded, only the cost of the skeins and shipping to the customer.